Shipping Policy
At Vilican Technologies Private Limited (Artifax), we aim to deliver your orders safely and within the committed timeframe.
Order Processing
All orders are processed after full payment confirmation.
Orders are generally processed and dispatched within 0–2 business days, unless a different delivery timeline is agreed at the time of order confirmation.
Shipping Methods
Domestic Shipping (India)
For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post.
International Shipping
For international buyers, orders are shipped through registered international courier companies and/or International Speed Post.
Delivery Timeline
The estimated delivery period is within 7–10 business days from the date of order confirmation, subject to material readiness and courier company norms.
Actual delivery timelines may vary depending on:
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Location of delivery
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Courier service availability
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Public holidays or unforeseen logistical delays
Shipping Responsibility
Vilican Technologies Private Limited ensures that the shipment is handed over to the courier partner within the committed dispatch timeline.
However, the company is not responsible for delays caused by courier companies, postal authorities, natural events, or other circumstances beyond our control.
Delivery Address
All orders will be delivered to the address provided by the customer at the time of placing the order.
Customers are responsible for ensuring that the delivery address is accurate and complete.
Shipping Charges
Shipping charges, if applicable, will be communicated at the time of order confirmation.
Additional charges such as wooden packing (if required) will be charged separately on an actual basis.
Order Confirmation
Once your order is confirmed and shipped, delivery confirmation and updates will be shared through the registered email address or contact details provided during the order process.
Contact for Shipping Queries
For any shipping or delivery related queries, please contact:
Vilican Technologies Private Limited
Phone: 8459059329
Email: care@artifax.in